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Careers 13

Role
Showroom Sales Assistant
Company
Thibaut
Posted on 09/30/21

Showroom Sales Assistant

 

Job Summary:

Ensure client’s visit to the showroom is a positive experience by providing a professional and knowledgeable sales service. Achieve sales and profit objectives through selling activities for the LA showroom territory.

Duties:

  • Promptly greet client and visitors. Determine client needs, wants, budget and motivation to maximize selling opportunities. Able and willing to suggest alternatives, expand the scheme and add-on product ideas.
  • Develop thorough product knowledge through day to day selling activities, research and participation in vendor and product training.
  • Order entry - processing customer orders and follow up regarding status, payment, and delivery information.
  • Maintain the memo room by implementing organizational skills and ensuring customers memos are pulled in a timely manner and samples are shipped. Maintain inventory controls of stock and provide weekly traffic totals to management.
  • Continually perform customer outreach by actively making daily calls, sending emails, and using appropriate social media platforms to notify client of new product.
  • Providing best in class Customer Experience
  • Prospecting for new clients is key to achieve sales growth.
  • Educate new clients about our products and services by providing a showroom tour and product presentations.
  • Maintain continuous contact with clients, soliciting appropriate feedback and using information to build selling strengths.
  • Actively participate in showroom events.
  • Working closely with the outside sales representatives, along with management and creating strategies to grow client business together.
  • Other tasks and duties as requested by management. At all times, represent the brand proposition of Thibaut.

Experience:

  • Excellent verbal and written communication skills
  • Professional etiquette and listening skills are key
  • Exceptionally organized and detail-oriented
  • Ability to multitask and prioritize activities throughout the day
  • Proactive, resourceful, self-motivated, and accountable
  • Team player with a willingness to take on various tasks as needed
  • Proficiency with Windows and Microsoft Office suite; experience with CRM software is a plus
  • Some light lifting required (20-50lbs max)
  • Experience in high-end sales, customer service and/or interior design is preferred
  • This is a full-time position, and requires Monday-Friday 9am-5pm availability